Uhelp – SaaS Helpdesk Support Ticket System

For "Subscribers", all their related payment information is organized under this section. It includes the following three sublists:

1. My Transactions
2. My Invoices
3. My Refunds

When "Subscribers" need to check their payments done for subscriber, they can navigate to Admin Panel->My Transactions->My Payments

• "User": Displays the name of the subscriber.
• "Amount": Displays the amount paid by them.
• "Date": Shows the date when the payment was made.
• "Pricing For": Indicates the plan or add-on for which the payment was made.
• "Payment Mode": Shows the payment gateway used for the transaction.
• "Status": Displays the current status of the transaction.
• "Actions": Allows you to view the complete details of the transaction.

When the Super Admin generates an invoice for a "Subscriber", the subscriber can access it by navigating to Admin Panel -> My Transactions -> My Invoices. The complete list of invoices will be displayed on this page.

A "Subscriber" can request a refund, which can then be viewed by navigating to Admin Panel -> My Transactions -> My Refunds. The complete list of requested refunds will be displayed on this page.